GOVPH chedro9@ched.gov.ph (062) 991 7649

HELP US SERVE YOU BETTER!

The Client Satisfaction Measurement (CSM) tracks the customer experience of government offices. Your feedback on your recently concluded transaction will help this office provide a better service. Personal information shared will be kept confidential and you always have the option to nor answer this form.


I. DEMOGRAPHIC QUESTIONS




II. QUESTIONS RELATED TO THE CITIZEN'S CHARTER

The Citizen’s Charter (CC) is an official document that reflects the services of a government agency/office including its requirements, fees, and processing times, among others.


III. Service Quality Dimensions (SQD) Rating

Please rate our service under each specific icon on the scale

5 = Strongly Agree

4 = Agree

3 = Neither Agree nor Disagree

2 = Disagree

1 = Strongly Disagree

III. Service Quality Dimensions (SQD) Rating

Please rate our service under each specific icon on the scale

5 = Strongly Agree

4 = Agree

3 = Neither Agree nor Disagree

2 = Disagree

1 = Strongly Disagree